Shopping Information
How much is shipping and how long will it take?
At KM_Highstyle, we offer fast and affordable shipping. For deliveries within Lagos, you can expect your order within 1–3 business days. For other locations within Nigeria, delivery takes approximately 3–7 business days. International shipping is available and may take up to 14 business days depending on the destination.
Do you offer international shipping?
Yes, KM_Highstyle ships worldwide. Shipping rates and delivery times vary based on the destination. For detailed information regarding international orders, please reach out to us at support@kmhighstyle.com.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email. You can easily monitor your order status through our tracking page or by contacting our support team.
Payment Information
What payment methods do you accept?
We accept all major debit/credit cards, secure bank transfers, Paystack payments, and cash on delivery (for orders within Lagos State only). All transactions are encrypted for your safety and convenience.
Is shopping on KM_Highstyle safe?
Yes, shopping with KM_Highstyle is completely secure. We employ top-level encryption to protect your personal and payment details. Your security and privacy are our priority.
Order & Returns
What is your return policy?
We want you to love every KM_Highstyle piece. If you're not satisfied with your purchase, you can return unworn items within 7 days of receipt for a store credit or exchange. Please ensure the item is in its original condition with tags intact.
How do I initiate a return?
To initiate a return, please email us at support@kmhighstyle.com with your order details. Our support team will guide you through the process and arrange for the return or exchange.
What if my item arrives damaged or incorrect?
We sincerely apologize for any inconvenience. If you receive a damaged or incorrect item, kindly contact us within 48 hours of delivery with photos. We will ensure a swift resolution by arranging a replacement or refund.
Need further assistance?
Reach out to our team via WhatsApp or Hotline at 08160449849 or email us at support@kmhighstyle.com. Visit us at Addo Road, Lekki Palm City, Ajah, Lagos.
